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Master the details of IT technical support as Andrews/Dark/West’s comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, best-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices and Windows 10. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test preparation and interactive activities to prepare you for a role as an IT support technician or administrator.
Readers master the technical skills and industry know-how required to begin an exciting career installing, configuring, and troubleshooting computer networks with the completely updated NETWORK+ GUIDE TO NETWORKS, 7E. Readers prepare for success on CompTIA’s Network+ N10-006 certification exam with fully mapped coverage of all objectives, including protocols, topologies, hardware, network design, and troubleshooting. New interactive features cater to the grazing reader, making essential information easily accessible and helping learners visualize high-level concepts. This edition introduces the latest developing technology with a fresh, logical organization. New OSI layer icons visually link concepts and the OSI model. New and updated On the Job stories, Applying Concepts activities, Hands-On and Case Projects encourage further exploration of chapter concepts. This edition’s emphasis on real-world problem solving provides the tools to succeed in any computing environment. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.