Language : English
Published : 2017-07-03
Pages : 912
E-Commerce 2017 13th Global Edition
Understanding the Vast and Expanding Field of E-commerce Laudon’s E-commerce 2017: Business, Technology, Society emphasizes three driving forces behind the expanding field of e-commerce: technology change, business development, and social issues. A conceptual framework uses the templates of many modern-day companies to further demonstrate the differences and complexities in e-commerce today. An in-depth investigation of companies such as Uber, Airbnb, Pinterest, Spotify, and Alibaba kick off the course while preparing students for real-life scenarios. In the Thirteenth Edition, Laudon and Traver add new existing case studies and update existing ones to match developments in the e-commerce field in today’s tech world. They have built in additional video cases for each chapter, making the material even more accessible to students as they prepare for their future roles in business.
Out of stock
The bestselling guide to Exchange Server, fully updated for the newest version Microsoft Exchange Server 2013 is touted as a solution for lowering the total cost of ownership, whether deployed on-premises or in the cloud. Like the earlier editions, this comprehensive guide covers every aspect of installing, configuring, and managing this multifaceted collaboration system. It offers Windows systems administrators and consultants a complete tutorial and reference, ideal for anyone installing Exchange Server for the first time or those migrating from an earlier Exchange Server version. Microsoft Exchange Server 2013 is a messaging system that allows for access to e-mail, voicemail, and calendars from a variety of devices and any location, making it ideal for the enterprise With more than 21,000 copies of earlier editions sold, this comprehensive guide offers systems administrators and consultants both a tutorial and a reference guide for installing and managing Exchange Server 2013 A team of Microsoft Certified Masters walks you step by step through planning and design, installation, administration and management, maintenance, and more Mastering Microsoft Exchange Server 2013 is the complete reference for planning, installing, and maintaining the most popular e-mail server product available.
A comprehensive, storytelling approach to Computing Concepts. The 11th edition has been revamped to include emphasis on mobile computing, cloud computing, privacy/surveillance, and big data.
In this book, procedures and processes are presented in a step-by-step manner using relevant screenshots. To encourage hands-on learning, the text is interspersed with Do-It-Yourself sections. Each chapter closes with additional practical exercises to enable students to familiarize themselves with various computer applications. This new edition includes new and updated topics, new useful appendices, an improved ordering of the topics as well as laboratory exercises provided on the Companion Website.
- Chapter 1. Computer Systems (Windows)
- Chapter 2. Word Processing (Word)
- Chapter 3. Spreadsheets ( Excel)
- Chapter 4. Project Planning (Microsoft Project)
- Chapter 5. Presentations (PowerPoint) and Basic of Multimedia
- Chapter 6. Internet
Microsoft(R) Dynamics CRM 2013 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing both cloud and on-premise based versions of Dynamics CRM. Leading Dynamics implementer Marc Wolenik fully covers Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online Fall ’13, and many features first introduced in Microsoft’s “Polaris” and Update Rollup 12. You’ll find thorough coverage of Dynamics’ revamped “Flow” interface and advanced cross-platform mobile client support. Extensive new coverage also includes: Business Process Flows, Portable Business Logic, reporting and forms improvements, server-side email synchronization, MarketingPilot, NetBreeze, Yammer, and much more. Drawing on extensive insider knowledge, Wolenik presents proven best practices and pitfalls to avoid in using every significant Dynamics CRM 2013 capability-information available in no other book. Marc J. Wolenik, is CEO of Webfortis, a Microsoft Gold Customer Relationship Management Competency Partner that specializes in delivering Microsoft Dynamics CRM/xRM solutions for companies of all sizes. Learn from experience and dive deep into CRM technologies that cross almost every industry and vertical. His books include Microsoft Dynamics CRM 2011 Unleashed, Microsoft CRM 4 Unleashed, and Microsoft CRM 4 Integration Unleashed. Detailed information on how to…* Compare on-premise and cloud versions of Dynamics CRM, make your best choice, and deploy painlessly * Use the advanced configuration and customization options that offer you the most value * Take full advantage of Dynamics CRM’s new flow interface and productivity shortcuts * Learn about new add-on features for Dynamics, including MarketingPilot, NetBreeze, and Yammer * Personalize dashboards, activities, calendars, data import/export, and more * Manage leads, opportunities, accounts, contacts, marketing lists, collateral, campaigns, quotes, orders, and invoices * Integrate schedules, cases, contacts, and product/service information * Build powerful automated workflows, processes, and complete solutions * Deliver CRM applications to smartphones and tablets, including iOS devices * Provide watch lists, automatic alerts, and other sales help through InsideView Social Insights * Extend Dynamics CRM with custom plug-ins and add-ons * Integrate Dynamics CRM 2013 with SharePoint, Azure, SQL Server, SRSS, Visual Studio, and .NET Framework ON THE WEB: Download all examples and source code presented in this book from informit.com/title/9780672337031 as it becomes available.
About the Author
Marc Wolenik is the CEO of Webfortis-a Microsoft Gold Certified CRM Partner headquartered in San Francisco. As an avid believer in customer relationship management (CRM), Marc wrote a custom CRM application using only ASP 3.0 (prior to .NET) from scratch and incorporated complete back-office enterprise resource planning (ERP) functionality into it so that it could be used as the first of its type web-based CRM, point of sale (POS), and ERP. When Microsoft Dynamics CRM was released, Marc recognized the potential of both its CRM and xRM capabilities and developed a complete services offering around the product. Today, Webfortis offers “soup to nuts” CRM services for their customers.