Language : English
Published : 2011-02-03
Pages : 336
Managing IT Outsourcing 2nd Edition
Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems. This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike.
About the Author
Erik Beulen is a principle consultant at EquaTerra as well as holding the EquaTerra Global Sourcing chair at Tilburg University, the Netherlands. His research focuses on outsourcing, offshore outsourcing, governance and the management of outsourcing relationships. He has published numerous books and journal articles. Pieter Ribbers is Head of Department and Professor of Information Management at Tilburg University, the Netherlands. His principal research focuses on the business impact of information technology. He has co-authored two books and published papers in a range of journals. Jan Roos is Emeritus Professor of Information Systems at Tilburg University, the Netherlands. His research is concentrated on the outsourcing of IT services and the management of outsourcing relations. He is the author and co-author of several books.
In less than a decade, the Internet went from being a series of loosely connected networks used by universities and the military to the powerful commercial engine it is today. This book describes how many of the key innovations that made this possible came from entrepreneurs and iconoclasts who were outside the mainstream–and how the commercialization of the Internet was by no means a foregone conclusion at its outset. Shane Greenstein traces the evolution of the Internet from government ownership to privatization to the commercial Internet we know today. This is a story of innovation from the edges. Greenstein shows how mainstream service providers that had traditionally been leaders in the old-market economy became threatened by innovations from industry outsiders who saw economic opportunities where others didn’t–and how these mainstream firms had no choice but to innovate themselves. New models were tried: some succeeded, some failed. Commercial markets turned innovations into valuable products and services as the Internet evolved in those markets. New business processes had to be created from scratch as a network originally intended for research and military defense had to deal with network interconnectivity, the needs of commercial users, and a host of challenges with implementing innovative new services. How the Internet Became Commercial demonstrates how, without any central authority, a unique and vibrant interplay between government and private industry transformed the Internet.
About the Author
Shane Greenstein is the Kellogg Chair in Information Technology and professor of management and strategy at Northwestern University’s Kellogg School of Management, and codirector of the program on the economics of digitization at the National Bureau of Economic Research. His books include Diamonds Are Forever, Computers Are Not and Standards and Public Policy.
XPath is to XML as SQL is to databases: XML applications need XPath to locate specific data within an XML document for further processing with other XML applications such as XSLT, XQuery, XPointer, XLink and DOM level 3. With XPath, these applications offer developers a full toolkit for transforming, linking, and searching XML data. Developers need to understand XPath to fully exploit XML in their applications, and they have few resources beyond the W3C specification. XPath Kick Start will examine every aspect of XPath in detail, including its influence on and use with these other XML standards. With each technique illustrated with real-world examples, the book starts with coverage of the essentials of XPath, including nodes, expressions, functions and operators. The second half of the book details XPath in practice – from manipulating XML data to transforming, linking and querying XML documents.
About the Author
Steven Holzner has been writing about XML topics like XPath as long as XML has been around. He’s written several XML bestsellers, and his books have been translated into 16 languages around the world. He’s been on the faculty of both Cornell University and MIT, and teaches corporate programming classes around the country. Dr. Holzner has written over 80 computer books and has been a contributing editor of PC Magazine.
Companies are building in-house digital/experience design teams at a breakneck pace these days But they’re doing so without understanding the idiosyncrasies of design organizations and designers, and many companies are gathering designers without getting the most out of this investment. Traditional models of in-house design organizations (typically marketing design) don’t perform well for digital product design, and there’s a lot of confusion around evolving models of organization: Should it be centralized or decentralized? Embedded? Singular or shared creative leadership? Report to the CEO or up through another team such as Product Management or Marketing? How is it funded? This practical book provides the answers you need.
About the Author
Peter Merholz is President and one of the co-founders of Adaptive Path. For more than six years, he has been instrumental in developing the company’s world-class consulting, training, and public events. Kristin Skinner is Managing Director at Adaptive Path where she established and leads the Design Program Management practice. She has shaped and lead over 40 of the firm’s most strategic and complex projects and programs, working directly with C-suite stakeholders in the Fortune 50. She is also Head of Design Management at Capital One, an emerging function to address rapid growth in the design organization.